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Worth knowing

Service & warranty

Reliable service and speedy processing – with a service partner for check-ups and telephone support for your WHEELLATOR.

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Reliable service and speedy processing

A service partner and telephone support

Our customers can rely on reliable service and speedy processing. In addition, we have a service partner for service work such as check-ups. This partner can operate throughout Germany.

We also offer telephone support, so that you can get help if you have problems with your WHEELLATOR.

Request free consultation
Illustration: a smiling young man oils a red rollator standing on a wooden platform while a woman watches happily.

Maintenance

Which service and maintenance does the WHEELLATOR need?

Regular maintenance increases the service life and safety of your WHEELLATOR.

  • Check screws and nuts

    Check all screws and nuts on the WHEELLATOR.

  • Lubricate every 6 months

    Every 6 months, lubricate the moving parts of the brake lever, the Bowden cable and the removable axles.

  • Service and maintenance tips (PDF)

    Download the PDF with service and maintenance tips.

    [Placeholder: link to the service and maintenance PDF]

  • Operating instructions

    Want to know everything about getting started with the WHEELLATOR? Then read the WHEELLATOR operating instructions.

    [Placeholder: link to the operating instructions]

Side view of a blue WHEELLATOR. The cover on its large rear wheel shows the WHEELLATOR logo and the German words “Ich bin neu, mich können Sie mieten” (I’m new – you can rent me).

WHEELLATOR – your alternative to the rollator. Made in Finland

Our WHEELLATOR service – test and rent

Depending on your wishes, you can test the WHEELLATOR extensively at our sales partners. Or ask the rehab department of your medical supply store specifically about the WHEELLATOR.

You will find our selected medical supply store partners on our partner page. You can pick up the combi rollator there by appointment or have it delivered to your doorstep. Product demonstrations at your home are also possible by prior arrangement.

Our service for patients and users

  • Replacement device possible within 48–72 hours
  • Maintenance possible at short notice through a large partner network in Germany
  • Statutory health insurance – assistance with objections
  • Short-term rental of the WHEELLATOR
Close-up: a man’s hand at the hub of the large rear wheel of a red WHEELLATOR.

Warranty

[Placeholder: warranty terms for the WHEELLATOR (duration, coverage, how to make a claim) – not stated on the original page; to be supplied by Tukimet Oy.]

More from the WHEELLATOR team

  • Do you have questions?

    About the WHEELLATOR, renting, buying, the medical supply stores that sell it, or commercial distribution.

    Contact us

  • Info brochure

    Want to learn more about the WHEELLATOR? Then be sure to get our exclusive info brochure!

    Request the brochure

  • Fall prevention

    Want to learn more about the WHEELLATOR and safe fall prevention? Try the WHEELLATOR now.

    Try before you buy

Want to test or rent the WHEELLATOR?

As a special service, we offer short-term rentals. Request your free consultation now.

We are available Monday to Friday +358 44 786 3740

Read more

  • Free consultation

    Personal advice on the WHEELLATOR and whether it suits you – free of charge.

  • Info brochure

    Want to learn more about the WHEELLATOR? Then be sure to get our exclusive info brochure!

  • Fall prevention

    Want to learn more about the WHEELLATOR and safe fall prevention? Try the WHEELLATOR now.